Back to Search Results

Schedule Coordinator - Oncology

This job posting is no longer active.

Hospital/Support Office (HQ): Thrive Pet Healthcare
Location: San Antonio, TX, 78217
Time Type: Full-Time
Date Posted:

Share:
Save Job Saved

Description

Schedule Coordinator - Oncology
Full-time: Monday-Thursday 8am-4pm – No Weekends  
Start date: End of August 2025
San Antonio, Texas 
 
PetCure Oncology, one of the most exciting and innovative veterinary oncology providers in the country, is seeking unique, highly energized, compassionate Veterinary Schedule Coordinator for a full-time role at our new location in San Antonio, TX. 
At PetCure Oncology, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.
About You
The scheduling coordinator is a key resource for PetCure Oncology teams to process referrals, support clients, and schedule patients quickly and efficiently so they have access to cancer care with urgency. This includes retrieving and organizing clinical records for cases to ensure productive consultations that are set up for success.  
 
Key Accountabilities: 
 
  • Scheduling with Urgency and Efficiency
  • Clinical Records Retrieval and Organization
  • Client Experience
  • Team Communication and Support 
 
Clinical Records Retrieval and Organization 
 
  • Works in collaboration with all clinic staff to ensure clinical records are gathered and organized before the patient is seen by our service.
  • Builds positive and friendly relationships with referring veterinary offices.
  • Generates a high volume of outgoing calls to veterinary offices for records.
  • Demonstrates a high-level understanding of veterinary oncology/clinical diagnostics and can communicate effectively with veterinary offices and/or pet owners.
  • Input accurate notes and data entry into multiple technology platforms.
  • Takes payment and sends invoices to clients and any other financial needs that are required – dealing with insurance/Care Credit 
 
Client Experience 
 
  • Represent and champion PetCure Oncology mission and vision in all interactions.
  • Ensure client experience is at the forefront of all processes that occur from first touch point to follow-up.
  • Use specialized expertise and experience to instill confidence and value to pet owners and veterinarians. 
Team Communication and Support 
 
  • Participate in team meetings as scheduled.   
  • Notify staff of issues that may be occurring with the client and/or pet via slack or phone calls.
  • All communication with team members is respectful and done in a calm manner.
  • Willingness to take on additional tasks to help other members of the team that may be running behind schedule.    
Operational Efficiency 
 
  • Ability to adjust in a fast-paced environment, multi-task and work within tight deadlines
  • Complex problem solving/Critical thinking skills; identifies problem and reviews information to develop and evaluate options and implement solutions
  • Willingness to learn new skills.
  • Other duties or special projects as assigned 
Work Experience & Education: 
 
3-5 years of prior veterinary experience, preferably in a medical or radiation oncology service 
 
 
Skills & Knowledge: 
 
  • Exceptional relationship skills and the ability to build trust amongst all audiences, especially our clients and partner hospital departments.
  • Exceptional communication, written and oral
  • High level understanding of what it takes to “be the best” from a customer interaction to a best place to work, is driven to achieve.
  • High level of understanding of technology, hardware and software and how to troubleshoot any issues.
  • Experience with Microsoft 365 products (Outlook, Teams, Word, Excel)
  • Ability to work within tight deadlines. 
 
About the Hospital
PetCure Oncology, an affiliate of Thrive Pet Healthcare, manages a network of veterinary radiation oncology providers located within market-leading specialty animal hospitals around the country. Through these partnerships, PetCure collaborates with specialists across services to offer pet owners and referring veterinarian’s comprehensive cancer care. The PetCure Oncology national network has treated more than 8,000 pets with cancer since 2015. 
 
Benefits – our care in action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
 
  • Competitive pay 
  • 401(k) with employer match  
  • Mental health resources, including 24/7 access to Lyra Health  
  • Paid parental leave 
  • Purr-ental leave for when you adopt a pet 
  • Employer-sponsored childcare and elder care  
  • Personalized care for every family-forming journey  
  • Discretionary funds and FREE CE courses 
  • Pet perks and veterinary service discounts  
  • Student loan management tools and assistance 
 
Provide your best care with more bridges and less barriers. 
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.
 
Support for you is as vital as the support you provide. 
 
You’ll Thrive With Us 
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
  • Our vast, diverse, and free library of continuing education courses - ThriveU
  • Live, virtual interactive workshops to develop valuable leadership skills
  • A program to designed to teach you the fundamentals of running a pet hospital
  • Move into any specialty, hospital type, or environment – across the nation.
  • Leadership training for a thriving and long career in the veterinary profession.
 
 
About Thrive
Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. 
We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.  
We believe that supporting our people is the key to helping pets thrive through every stage of life. 
Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.
At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve. 
 
 
Share: