Veterinary Technician - Shift Lead
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Hospital/Support Office (HQ): Thrive Pet Healthcare
Location: Salt Lake City, UT, 94106
Time Type: Full-Time
Date Posted:
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Description
Shift Lead (Veterinary Technician) – Advanced Veterinary Care
Salt Lake City, UT
Salt Lake City, UT
About Us:
Advanced Veterinary Care (AVC) is a 24/7 emergency and specialty hospital in Salt Lake City committed to providing gold-standard veterinary care. As part of the Thrive Pet Healthcare network, we support a culture of collaboration, accountability, and growth. We are proud to offer a progressive and supportive environment for both pets and the people who care for them.
Advanced Veterinary Care (AVC) is a 24/7 emergency and specialty hospital in Salt Lake City committed to providing gold-standard veterinary care. As part of the Thrive Pet Healthcare network, we support a culture of collaboration, accountability, and growth. We are proud to offer a progressive and supportive environment for both pets and the people who care for them.
Position Overview:
The Shift Lead Technician is a leadership role responsible for the day-to-day coordination and supervision of the clinical support team during a designated shift. This role requires strong veterinary technical skills, excellent communication, and the ability to lead by example in a fast-paced environment. The Shift Lead ensures smooth hospital flow, oversees team dynamics, supports client communication, and serves as a point person for floor management and case coordination.
The Shift Lead Technician is a leadership role responsible for the day-to-day coordination and supervision of the clinical support team during a designated shift. This role requires strong veterinary technical skills, excellent communication, and the ability to lead by example in a fast-paced environment. The Shift Lead ensures smooth hospital flow, oversees team dynamics, supports client communication, and serves as a point person for floor management and case coordination.
Key Responsibilities:
- Lead and support the veterinary technician and assistant team during assigned shifts
- Manage shift flow including patient triage, case assignments, and room/resource utilization
- Coordinate breaks, lunches, and staff coverage across departments to maintain efficient operations
- Serve as a liaison between support staff, doctors, and client service representatives
- Oversee and assist with patient care, diagnostics, treatments, and procedures as needed
- Provide guidance and mentorship to less experienced team members
- Facilitate clear and timely communication with clients, including updates, discharges, and education
- Monitor shift needs and escalates concerns to management when appropriate
- Ensure adherence to hospital protocols, safety standards, and cleanliness expectations
- Participate in daily rounds, meetings, and help maintain a positive team culture
Qualifications:
- Certified, Licensed, or Registered Veterinary Technician (CVT, LVT, RVT) required
- Minimum 3 years of clinical veterinary experience, preferably in emergency or specialty medicine
- Proven leadership abilities with strong communication and problem-solving skills
- Ability to multitask, prioritize, and remain calm in high-pressure situations
- Strong technical and organizational skills, with a working knowledge of veterinary workflows
- Positive attitude and commitment to team success and patient-centered care
- Must be able to work evenings, weekends, and holidays as needed
Why Join AVC?
- Be a key leader in a thriving, fast-paced emergency and specialty hospital
- Collaborate with skilled teams across multiple departments and specialties
- Competitive compensation with leadership differential
- CE allowance, uniform allowance, licensing support, and full benefits package (for eligible employees)
- Opportunities for professional development and advancement within Thrive Pet Healthcare
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