Veterinary Client Service Representative
Hospital/Support Office (HQ): Austin Vet Care at Metric
Location: Austin, TX, 78758
Time Type: Full-Time
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Description
Join Our Team at Austin Vet Care at Metric!
We’re looking for an exceptional Customer Service Representative (CSR) to join our talented and friendly team! If you thrive in a fast-paced, team-driven environment and have a passion for client service and hospitality, we want to hear from you.
As a CSR, you’ll be the welcoming face of our hospital—providing outstanding service, supporting pet parents, and ensuring a positive experience for every client, patient, and guest. The ideal candidate will bring empathy, professionalism, and excellent communication skills, whether in person, by phone, or virtually.
What We’re Looking For:
- A sincere passion for helping pets and their people
- Strong communication skills and emotional intelligence
- A punctual, reliable, and positive attitude
- The ability to stay resilient and solution-focused
- A commitment to hospitality and creating a welcoming environment
Why Work at Austin Vet Care at Metric?
We’re a thriving 3-doctor practice located in northwest Austin, Texas—an area known for its vibrant culture, diverse community, great restaurants, and outdoor recreation. As part of a collaborative, inclusive, and energetic team, you’ll help deliver top-quality care in a supportive and emotionally intelligent workplace.
We believe in nurturing our clients, patients, and team. That’s why we offer opportunities for personal and professional growth, a strong work/life balance, and a fun, rewarding environment.
Our Benefits Include:
- Medical, dental, vision & supplemental insurance
- Employer-paid wellness assistance programs
- Paid time off & parental (and purr-ental!) leave
- Generous employee pet discounts
- 401(k) retirement plan
- And much more!
Apply today to become part of our outstanding team!
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