Veterinary Technician Manager - Emergency
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Thrive Pet Healthcare
Location: Scottsdale, AZ, 85255
Time Type: Full-Time
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Description
Veterinary Technician Manager - Emergency
Thrive Pet Healthcare Specialists
Scottsdale, AZ
Thrive Pet Healthcare Specialists is looking for a Veterinary Technician Manager to join our team as part of the Thrive Pet Healthcare community.
At Thrive Pet Healthcare Specialists, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive’s national resources.
About You
This role is responsible for leading and maintaining a technical staff that embodies the core values of Empathy, Service, Accountability, Team, Exploration, and Joy. In collaboration with the Training Coordinator, the position oversees the training, performance, scheduling, and evaluation of technical staff within specialty departments. Additionally, you’ll serve as the primary point of contact for all technical inquiries, concerns, and issues—both on and off premises—related to specialty departments. As a full-time, salaried, exempt position, you’ll report directly to the Hospital Administrator.
Experience & Skills Requirements:
- The Technician Manager should ideally hold an RVT/LVT/CVT certification and have 2+ years of lead or supervisory experience.
- Must be an excellent leader.
- Must be well-organized and capable of multitasking effectively
- Has a minimum of 2 years’ experience as an emergency veterinary technician
Role Responsibilities:
- Schedule and conduct interviews and skill assessments for all potential technical staff new hires in the emergency department.
- Appropriately schedule emergency technical staff to maximize coverage and minimize overtime while addressing 24/7 caseload needs, including overseeing technical responsibilities for patients and approving requested time off.
- Share responsibility with the Specialty Technician Manager (and/or Inventory Manager) to ensure all Cubex machines are fully stocked and that necessary maintenance is completed.
- Provide medical, behavioral, and performance expectations to emergency technical staff.
- Oversee emergency technical staff performance with guidance from the Hospital Administrator to ensure quality control and consistency in task completion.
- Regularly review emergency technical staff to ensure they understand clear expectations and how their performance aligns with them.
- Communicate with the Hospital Administrator and/or Specialty Technician Manager (and/or Inventory Manager) regarding specialty equipment performance and maintenance to guarantee functionality.
- Collaborate closely with the Hospital Administrator and the entire administrative team to ensure consistent practices throughout the hospital.
- Act as the primary resource manager for emergency technical staff.
- As assigned by the Hospital Administrator, oversee training for emergency technical staff in relevant technical skills for their specific departments.
- Schedule regular meetings for emergency technical staff and ensure all action items from each meeting are completed before removing them from the to-do list.
- Inventory orders, inventory intake, invoice service codes, equipment procurement for emergency services, and equipment maintenance for specialty services.
- General facility oversight and knowledge, including handling or delegating first responses to urgent specialty department needs.
About the Hospital
Thrive Pet Healthcare Specialists is a 24-hour Emergency and Critical Care and Specialty hospital. We offer a collaborative approach to veterinary medicine. We support Emergency and Critical Care, Neurology, Surgery, Internal Medicine, Cardiology, Sports Medicine and Rehabilitation, all in one hospital. We pride ourselves on providing compassionate medical care and exceptional client service.
We promote an emotionally intelligent work environment and positive culture at our hospital. We invest heavily in our employees with many opportunities for growth and development as well as a consistent work/life balance.
We promote an emotionally intelligent work environment and positive culture at our hospital. We invest heavily in our employees with many opportunities for growth and development as well as a consistent work/life balance.
The Scottsdale area offers many opportunities for nature lovers, outdoor enthusiasts and city dwellers. As part of the Southwest, our area offers hiking, outdoor sports, lake activities, national parks, and so many day-trip activities throughout the year as the sun always shines brightly! Skiing, snowshoeing, and other winter sports are popular in the Flagstaff area, just a few hours north of the valley. Arizona is one of the most diverse states when it comes to activities, there is always something to do!
Benefits – our care in action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources, including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.
Support for you is as vital as the support you provide.
You’ll Thrive with Us
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast, diverse, and free library of continuing education courses - ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty, hospital type, or environment – across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
About Thrive
Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.
We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.
At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.
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