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Workday Payroll, Time Tracking & Absence (PATT) Architect

Thrive Pet Healthcare
Location: Remote
Time Type: Full-Time

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Description

Workday Payroll, Time Tracking & Absence (PATT) Architect
Thrive Pet Healthcare
Location: Remote
Full-Time
You Support Pets’ Lives. We’re Here to Support Yours.
You give so much of yourself to your work and at Thrive Pet Healthcare, we recognize the impact you make every day. Across our Home Office teams, you’ll partner closely with leaders and colleagues nationwide to shape the future of veterinary care. You’ll do it with the support, tools, and community you need to thrive.
As part of a network of 350+ hospitals and a growing corporate team, you’ll be appreciated for who you are, the expertise you bring, and the impact you make across our organization.
Who We Are
Thrive Pet Healthcare is united by our mission to bring quality, empathetic veterinary care to pets and their families. Our Home Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions, all while having plenty of fun along the way.
Make an Impact in This Role
We’re looking for a Workday Payroll, Time Tracking & Absence Architect to join the Thrive Pet Healthcare Home Office team.
In this role, you’ll serve as the senior in-house subject matter expert responsible for the strategy, architecture, design, and optimization of Workday Payroll, Time Tracking, and Absence, with Payroll as the primary focus area.
This role will lead complex configuration, enhancement delivery, compliance design, and production support for a distributed workforce of salaried and hourly employees across hospitals, field operations, and home office functions nationwide.
Your expertise will be critical in ensuring accurate payroll processing, compliant multistate time capture, shift-based pay rules, and scalable time-off administration that supports our 24/7 veterinary operations.
 
What You’ll Do
Workday Payroll Architecture (Primary Focus)
  • Serve as the lead architect for Workday Payroll configuration, optimization, and roadmap planning
  • Own end-to-end payroll design across earnings, deductions, tax setup, pay groups, pay calendars, and payroll processing
  • Lead design and governance of pay inputs, one-time payments, retro processing, off-cycle payrolls, and payroll corrections
  • Architect and maintain General Ledger payroll posting design, including balancing, account derivation, worktags, and reconciliation requirements
  • Partner with Finance to ensure payroll results align to GL, cost center, and labor reporting structures
  • Drive audit readiness, SOX controls, and payroll compliance standards
  • Lead testing strategy for Workday releases, tax updates, year-end activities, and payroll changes
  • Provide training as needed
  • Creation of training materials
Workday Time Tracking (Secondary / Heavy Focus)
  • Architect scalable Time Tracking solutions for hourly workers, hospital operations, and shift-based care teams
  • Design complex rules for shift differentials, overnight shifts, weekend premiums, holiday pay, and on-call structures
  • Lead multistate time design requirements, including:
  • meal and rest break compliance
  • overtime rules
  • daily overtime and double time
  • state-specific premium calculations
  • predictive scheduling considerations where applicable
  • Optimize time entry validations, exception handling, missed punches, and manager approvals
  • Support integrations between Time Tracking and Payroll to ensure clean downstream processing
  • Design scalable time solutions for 24/7 hospital operations and variable staffing models
 
Workday Absence (Tertiary Focus)
  • Configure and optimize time off plans including PTO, sick, parental, LOA, and other absence programs
  • Ensure absence plans align cleanly with Payroll and Time Tracking impacts
  • Support policy harmonization across acquired hospitals and multistate operations
  • Partner with HR and Benefits on leave compliance, eligibility, and accrual accuracy
  • What Success Looks Like
  • Payroll runs are accurate, auditable, and processed on time
  • Shift differential and multistate hourly rules are scalable and compliant
  • Time data flows cleanly into payroll with minimal manual intervention
  • Time off balances, accruals, and leave integrations are accurate
  • Hospital leaders and payroll teams trust the system and reporting outputs
  • Enhancements are delivered with strong testing discipline and minimal disruption
 Tier 1 Production Support + Triage Operations
  • Provide Tier 1 and Tier 2 triage leadership across HR and Payroll-related Workday support tickets
  • Serve as the escalation point for intake, prioritization, issue categorization, and routing standards
  • Triage inbound tickets across functional towers including:
    • HCM
    • Compensation
    • Benefits
    • Talent
    • Performance
    • Payroll Impacts
    • Time Tracking
    • Access Management
  • Drive root cause identification across configuration defects, security issues, process failures, integrations, and user support questions
  • Establish SLA-based support standards, intake workflows, ownership models, and escalation paths
  • Partner with HR Operations, Payroll, and COEs to ensure tickets are resolved with strong communication and minimal business disruption
  • Identify repeat ticket trends and convert production issues into roadmap enhancements, knowledge articles, or automation opportunities
  • Maintain documentation, triage playbooks, and support governance standards that scale across the HR technology ecosystem
 
What You Bring
  • 5 to 7 years of progressive Workday experience
  • Deep hands-on expertise in Workday Payroll configuration and payroll operations
  • Strong experience with General Ledger, pay inputs, payroll processing, and payroll reconciliation
  • Extensive expertise in Workday Time Tracking for hourly workforces
  • Proven success designing shift differential frameworks and multistate compliance rules
  • Experience supporting large, distributed environments with 24/7 operations
  • Strong knowledge of Workday Absence and time-off plan administration
  • Experience with release testing, production support, and vendor/cross-functional coordination
  • Ability to translate operational payroll and workforce requirements into scalable Workday solutions
  • Strong communication skills with the ability to support Payroll, HR, Finance, and field operations leaders
  • Preferred
    • Experience in healthcare, veterinary, retail, hospitality, or other shift-based environments
    • Experience supporting post-acquisition harmonization of payroll and time policies
    • Knowledge of Workday reporting and Prism/advanced payroll analytics
    • Experience with payroll audit and compliance controls
 
Why Thrive
For pets to thrive, people like you must thrive too. At Thrive Pet Healthcare, you’ll join a collaborative community that invests in your growth, supports your well-being, and gives you the opportunity to shape systems that directly support the people caring for pets every day.
How You’ll Grow With Us
Here, you can grow your career through access to meaningful learning opportunities, leadership programs, and continued development, including:
  • Free CE and learning resources through ThriveU
  • Leadership development workshops
  • Career mobility across departments and teams
  • Opportunities to contribute to enterprise projects and innovation initiatives
With a nationwide network of hospitals and a dynamic Home Office, you’ll have space to thrive in your career—where your growth and wellbeing are deeply valued.
 
Benefits – Our Care in Action
We provide benefits designed around your mental, physical, emotional, and financial wellbeing. Some key offerings include:
  • Paid time off including 8 weeks of full-pay parental leave, bereavement for humans and pets, and time off for new pet adoptions
  • Medical, dental, and vision insurance, plus HSA and FSA options
  • Generously subsidized backup care for children, adults, and pets
  • Mental health resources including therapy and coaching
  • 401k with employer contribution and no waiting period
  • Pet perks including free exams and discounts at all Thrive Pet Healthcare locations
  • Student loan support and scholarship programs
  • Continuing education with free courses and paid time off to complete
…and so much more.
 
Diversity, Equity, Inclusion & Belonging
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all our team members, pet parents, and pets. We strive to create a culture where everyone feels they belong, are supported, and are empowered to thrive.
 
Ready to Join Us? Apply Today!
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